Contact DigitalDLFree
We’re here to help with orders, downloads, licensing, and billing.
When to contact us
Questions about your digital downloads, licensing, or payments? Send us a message and we’ll respond as quickly as possible.
Quick support
Email: contact@digitaldlfree.com
Support hours: Mon–Fri, 9:00–17:00 (ET)
Response time: usually within 24 business hours
Ask a question
Frequently asked
Where are my downloads?
A: After purchase, you’ll receive email links. You can re-download anytime via your account’s Downloads page.
Can I use assets commercially?
Yes, unless otherwise stated on the product page. Check the license notes in each item.
Refunds for digital files?
Refunds are limited due to instant downloads. Please review our Refund Policy for details.